RETURNS & Exchanges

Returns and exchanges are accepted for full priced items on the curated shop, 48 hours after package arrival. All exclusive drop sales will be final, and no refunds or exchanges will be afforded. You waive any rights to charge-back your purchase with your credit card processor. Customer is required to pay shipping both ways for eligible returns, exchanges and any packages that are return to sender. There is a $12 processing fee for all returns. If you have any question or concerns please feel free to contact us. Start a return or exchange by clicking here. 

Shipping

Ox Creative is not responsible for lost or stolen packages. Delays in shipping are not the responsibility of Ox Creative.